Premier Support is our support service agreement and can be purchased for $99/user/year for CodeSmith Professional or $49/user/year for CodeSmith Standard.
Premier Support entitles you to the following:
- Free product enhancement updates.
- Access to technical support help from the CodeSmith support staff with a guaranteed response time of 2 business days.
- Guaranteed free upgrade to the next major version of CodeSmith.
- Ability to renew the support subscription.
Each purchase of CodeSmith comes with 30 days of Premier Support and can be upgraded to a year.
You can contact support using the contact us page. Any support emails that we receive from users who have purchased Premier Support will be automatically redirected to the Premier Support queue.