Renew Premier Support
Renew or add Premier Support for your CodeSmith Generator licenses by entering their license keys below. If you have any questions, see the FAQ below or contact sales.
Premier Support FAQ
Premier Support is our support service agreement and can be purchased for $99/user/year for Generator.
Premier Support entitles you to the following:
- Free upgrades while your subscription is active.
- Access to technical support help from the CodeSmith support staff with a guaranteed response time of 48 hours*.
- Ability to renew the support subscription.
Each purchase of a Generator license comes with 30 days of Premier Support and can be upgraded to a year. If you renew your Premier Support within those 30 days there are no catch-up costs.
Users without Premier Support will be charged a $99 support fee per incident.
You can contact support using the contact us page. Any support emails that we receive from users who have purchased Premier Support will be automatically redirected to the Premier Support queue.
* Technical support for the open source .netTiers templates is provided by the .netTiers team on the .netTiers GitHub page.