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CodeSmith Insight

Table of Contents

Case History

CodeSmith Insight keeps track of all your changes. Each case inside of Insight has a complete history log of all actions taken against it. These entries include...

  • Incoming Email
  • Outgoing Email
  • System Action
  • Private Note
  • User Note
  • Audit Log
  • Vote

With CodeSmith Insight, you will always know who did what and when!